Provide the error, symptoms and system details before attendance
An error code is useful for triage, but it is not always the diagnosis. Brand, model, system age, recent work, monitoring data and the circumstances of the fault help the service team identify the likely testing scope.
Inverter faults
Error messages, shutdowns, failed starts, grid faults, DC concerns and intermittent operation.
Low generation
Unexpected output drop, string imbalance, shade changes, soiling, equipment failure or monitoring discrepancy.
Monitoring and communications
App disconnection, Wi-Fi changes, data gaps, portal access and communication hardware concerns.
Do not open or modify solar electrical equipment
Only follow the manufacturer’s approved shutdown or restart procedure when it is safe and accessible. Do not remove covers, test live components, climb onto the roof or repeatedly reset equipment that trips.
If there is smoke, heat, burning smell, arcing, exposed live equipment or another immediate danger, keep clear and contact emergency services or an appropriately licensed emergency electrician as required.
For non-emergency faults, submit the form below with any visible code and system information.
Book a solar repair assessment in Perth
Describe the system and fault so the service team can review the likely scope before confirming attendance.
What happens after a solar repair enquiry
Triage
The team reviews the brand, model, age, symptoms, postcode and whether parts or manufacturer support may be available.
Booking scope
Attendance charges, access requirements and the initial testing scope should be confirmed before the visit.
Diagnosis
Testing may identify a repair, warranty pathway, replacement requirement, monitoring issue or broader system concern.
Rectification quote
Where additional work is required, the next scope and price should be approved before proceeding.
Common enquiries include inverter error messages, loss of monitoring, low production, tripping, damaged isolators, communications issues and systems that require an upgrade assessment. Follow only the manufacturer’s approved shutdown and restart procedure if it is safe and accessible. Do not open electrical equipment or repeatedly reset a system that trips. No. An error code helps with triage but diagnosis may require electrical testing, manufacturer information, site access and assessment of connected components. The service team can review the enquiry, brand, age, location and available parts before confirming whether an assessment can be offered.Questions about solar repairs perth
What solar faults can be assessed?
Should I reset a faulting inverter?
Can you guarantee a repair from the error code alone?
Do you repair systems installed by another company?